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Support Type: General FAQs

What if my speakers or subwoofer have a hum or buzzing sound?

Hum or buzz in the speakers is usually caused by something external to the speakers which is coupling noise into the speaker system (either through the AC lines, cordless phone, wireless router, or directly from the source input). A common reason is that the entire system is set up such that a “ground loop” results. […]

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How can such small speakers have such clean-sounding, deep, tight bass?

One of the reasons Audioengine active and passive speakers have such amazing bass in such a small package are the designs of the bass ports on each speaker. These aren’t just holes or slots in the cabinets, but specifically shaped openings with tubes designed with precise calculations. The result is incredible low end with minimal […]

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Can I control Audioengine speakers with my TV remote control? What if my TV only has one audio output that cannot be controlled with the TV remote?

Although many TVs have only one L/R audio output, which typically defaults to fixed, this setting can be sometimes be changed via the on-screen menu so please check your manual to see which outputs are variable. If your TV has multiple audio outputs, the most commonly variable output would be the headphone output. If your […]

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Are two separate speakers really better than one boombox or soundbar?

We are firm believers that two quality speakers will always sound better than one or more speakers together in a single cabinet, regardless of the amplifier or sound enhancing technology used. There are some decent one-piece speaker systems that simulate stereo and surround sound from a single source, but most fall way short as they […]

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If I connect my Audioengine speakers to a computer, smartphone, or other music player, what volume level should I set on the player and speakers? What is the ideal overall volume level on the music source to get the cleanest distortion-free sound?

Every setup is different, so some experimentation will be necessary to find your prefered settings, but around 11 or 12 o’clock is a good starting place if you plan on using your music source (smartphone, computer, TV, etc.) as the master volume control.

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