Support Type: General FAQs

There shouldn’t be. Both mini-stereo and RCA send out the same analog signal, just in a different way.

At this time, we are actively collecting information to answer inquiries about Airplay 2 and Homekit. Please stay tuned for more info by signing up for our newsletter here: https://audioengineusa.com/email-newsletter-signup/

Here in the Audioengine offices, we’ve been using TIDAL and think it’s a great service, especially for those who want to stream high quality audio. TIDAL tracks and albums are streamed at 1411 Kbps instead of 256-320 Kbps (used by Apple Music, Spotify and others). There’s more bits in the stream, so you hear details […]

Some computer headphone outputs are noisy and have poor audio quality. If this is your computer, try our W3 wireless adapter (basically a wireless DAC with an analog output) or our D1 or D3 wired DACs for 24-bit playback.

An external DAC is essentially a very high end external sound card. Its components, and the implementation of those components, make it more capable than what might be built into a computer, not to mention the benefit of moving those sensitive components outside and away from the potentially noisy interior of your computer. All of […]

There are some excellent online computer audio forums. A quick search will turn up everything you need to know about the best hardware and software. Computer audio is quickly evolving; however, so we suggest to check and make sure the information you find is up to date.

Audioengine Factory Refurbished Products are customer returns or new items with slight cosmetic blemishes that undergo Audioengine’s stringent refurbishment process prior to being offered for sale. Each Refurbished Product: is fully tested. is refurbished with replacement parts for any defects identified in testing. is put through a thorough cleaning process and inspection. is repackaged (including […]