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Support Type: General FAQs

Why don’t my speakers have more bass?

If the speaker wire connections on one side are swapped, this can result in a sound that is “scooped” where the lower frequency sounds that are mostly equal between the left and right speakers are reaching you out of phase with one another. This can result in the speakers sounding like they are lacking in […]

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Do I need a separate receiver for Audioengine powered speakers?

Nope! Audioengine powered speakers have amplifiers built-in. This means you don’t need any extra equipment, other than a source to play music on (smartphone, tablet,  computer, CD player, turntable, etc). Just plug your source directly into the inputs on the rear panel of the left speaker with the included cables, or connect to them via […]

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Can Audioengine speakers be used outside?

Absolutely! It’s tough to protect speakers and electronics from extreme changes in temperature and humidity. Due to that, we don’t recommend the permanent installation of our speakers outdoors. It’s fine though (encouraged even) to bring them outside with you all day, and our speakers are simple to set up and take down, making them perfect […]

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Will my music have a delay if I’m watching a movie or music video?

Technically, yes. But thankfully, it won’t really be noticeable! Our Bluetooth implementation only has a latency/delay of ~30ms (milliseconds). So for example, you can watch videos from apps like YouTube and stream the audio through your speakers without any noticeable lag. Your source does play a role in the latency response time though.

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If I connect my Audioengine speakers to a computer, smartphone, tablet, or other music player, what volume level should I set on the player and speakers and what is the ideal overall volume level on the music source to get the cleanest distortion-free sound?

Every setup is different, so some experimentation will be necessary to find your preferred settings, but putting the volume knob around 11 or 12 o’clock is a good starting place if you plan on using your music source (smartphone, computer, TV, etc.) as the master volume control.

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Can I use a subwoofer with Audioengine powered speakers?

Even though Audioengine speakers have big and tight low end (which will easily fill a room and rival floor standing speakers many times their size), you can also connect an external sub if you wish. You can do so by connecting your Audioengine speakers to your sub’s line-level input, or you can even add our […]

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Do Audioengine speakers come with speaker grills?

Our woofers are made of aramid fiber and the tweeter domes are silk. Both of these materials are very robust and can handle quite a bit, therefore we decided against grill covers for most of our speakers as they tend to negatively color the sound. The HD6 and HD3 speakers do come with magnetically attachable […]

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