Support Type: General FAQs

There are no EQ controls on Audioengine speakers, but EQ can be controlled in software for your digital audio sources, and from preamp EQ hardware, legacy receivers, etc. for analog sources.

Our options for connecting speakers to the TV are likely more limited, depending on what kind of audio output options the TV has.  Most older televisions have an analog audio output, and this can be connected to any of our powered speakers.  However, most newer TVs have removed the analog output option and only provide […]

It’s important to note that your source device (whatever you are using to send audio TO your speakers) can impact the volume of the speakers as well. For instance, if you have them connected to a computer/laptop/tablet, you would need to make sure your device’s system volume is raised. If it’s only set to 25% […]

AAC AAC (Advanced Audio Coding) refers to digital audio coding standard that represent audio files based on lossy audio compression. It was launched as successor of MP3 file format. AAC achieves better sound quality as compared to MP3 at the same bit rate. The format was adopted as default media format by YouTube, iPhone, iPod, […]

You may have a loose volume pot.  This can happen when the nut that holds the volume pot in place becomes loose.  This can be easily accessed and tightened without opening the speakers up.  Try this: 1) Pull the plastic volume knob off the volume pot.  Depending on how tight it’s on, you might be […]

Although we do not require a PIN for pairing to any of our products via Bluetooth, there are instances in which Windows requests this info.  Entering ‘0000’ should resolve this issue when you are prompted to do so.

‘-Make sure your speakers are not sitting on the same surface as your turntable as this can cause distortion in the audio. -Check your tone arm to assure it is calibrated and balanced. -If your turntable has a grounding cable, make sure it’s attached to a nearby metallic source like an external phono preamp/stereo receiver/etc. […]

No. There is not a way to do this wirelessly. Our speakers require speaker wire to connect the left and right channels together.

Don’t worry! It will fit. Some of our speakers include speaker wire that is terminated with “banana plugs”. It’s important for this connection to be very tight; so, the metal ends of the banana plugs make good contact against the inside of the 5-way binding post. It’s for this reason that the Banana plugs we […]

All Audioengine speakers are video and magnetically-shielded, however “GSM buzz” cannot be blocked by magnetic shielding. What actually causes this is your phone being in 2G or “EDGE” instead of 3G or 4G. For best results when using your phone as a music source, ensure that it’s operating on 3G (or 4G).