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Support Type: Frequently Asked Questions

Can the B2 work in both 110-120v and 220-240v areas?

Absolutely! The B2 can be used in either 110-120v or 220-240v areas without flipping any switches, modding your B2, or using a power converter. If you’re moving to an area with a different plug type than what came standard with your B2, we wouldn’t recommend using an adapter and would suggest trying to find another […]

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What speaker stands work well with the HD6?

The HD6s are slightly too big for our DS1 desktop stand, so we wouldn’t really recommend them with the speakers. We’ve been using the IsoAcoustics as desktop stands for the HD6 and they’ve been working pretty well.  Here’s some information about them: http://www.amazon.com/gp/product/B008GOP79G?keywords=isoacoustics&qid=1453940727&ref_=sr_1_1&sr=8-1 https://www.youtube.com/watch?v=hC4wBi7T0Rw

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Is the HD6 designed only for use with Bluetooth devices?

Even though the HD6 has a built-in Bluetooth receiver, the HD6 are extremely versatile and can be used with a number of different devices, both digital and analog. There two analog inputs, a mini-stereo and RCA input, on the rear panel so you can directly connect any product with a line-level/preamp audio output, such as […]

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How to replace the battery in your HD6/A5+ remote control

To replace the battery in your HD Series remote, you’ll need a paperclip or similar. Insert the paperclip into the hole on the back of the remote and push. The battery/button assembly of the remote will pop out. Use the paperclip to push the battery out of the battery clip. Note the orientation of the […]

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What’s the difference between the HD6 and the A5+?

The HD6 include some pretty significant upgrades over the A5+s.  Among these are: Larger redesigned woofer with die-cast aluminum frame for extended bass response with fast dynamics New larger custom 1” tweeter for an open and realistic high end and an extraordinary soundstage Thicker, low-resonance cabinet Upgraded crossover components In addition to the performance related […]

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Why doesn’t the USB power port seem to charge my device?

The USB port can provide around 500mA, which is standard for high powered USB 2.0 devices; these are perfect for using a W3 or B1 for instance. However, when trying to charge a iPad or iPhone for example, they require around 1000mA to charge with the screen on (the iPad’s included USB charger actually provides […]

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