Can I use an inverter with my HD3 Next Gen speakers?
Sure, for HD3 Next Gen you will need an inverter that can supply about 50-60 watts.
Support Type: Frequently Asked Questions
Does one input on the A5+ sound better than the other?
Nope. The 3.5mm stereo mini and RCA inputs run on the same analog circuitry and will sound equally awesome.
Can I connect the powered speaker to the passive one wirelessly?
No. There is not a way to do this wirelessly. Our speakers require speaker wire to connect the left and right channels together.
Original A5 Troubleshooting Tips
The following troubleshooting tips can help diagnose and correct most concerns with the A5 speakers. We have attempted to make this list as comprehensive as possible, so some of these may not apply to your issue, but please go through each tip. 1) Please make sure all of your connections are complete and all of […]
Original A2 Troubleshooting Tips
The following troubleshooting tips can help diagnose and correct most concerns with the A2 speakers. We have attempted to make this list as comprehensive as possible, so some of these may not apply to your issue, but please go through each tip. Please check to see if the green LED on your power supply brick […]
The included speaker wire doesn’t look like it will fit. What gives?
Don’t worry! It will fit. Some of our speakers include speaker wire that is terminated with “banana plugs”. It’s important for this connection to be very tight; so, the metal ends of the banana plugs make good contact against the inside of the 5-way binding post. It’s for this reason that the Banana plugs we […]
How powerful is the headphone amp in the D1? Will it drive my headphones?
The D1 includes a headphone amplifier based on the ES9601C SABRE low noise opamp. This headphone amp is able to provide low-impedance, high-fidelity audio to a wide range of headphones. We’ve found the sweet spot for the D1 is headphones that measure between 20 and 300ohms. The resistance of a pair of headphones can tell […]
Will I hear buzz from the speakers if I place my phone near them?
All Audioengine speakers are video and magnetically-shielded, however “GSM buzz” cannot be blocked by magnetic shielding. What actually causes this is your phone being in 2G or “EDGE” instead of 3G or 4G. For best results when using your phone as a music source, ensure that it’s operating on 3G (or 4G).
What could be causing the crackling/popping sound coming from my speakers?
There are several common causes to static popping with desktop speaker setups. While our systems are magnetically shielded, interference and perceived popping/static can still come through. Here are some things to check: Audio Cables: Ensure your cables are fully inserted into the audio ports as partially inserted cables are susceptible to static and buzzing. Try […]
The back of my powered speaker gets really hot! Is that normal?
Yes! Our amplifiers are all analog “class A/B”, which run at higher temperatures than other amp designs. Because of this, they sound SO MUCH better! The active speaker’s rear panel may get hot to the touch, but it’s certainly within safety agency standards. If it’s truly overheating, (which is extraordinarily rare) you will likely notice […]