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Support Type: Frequently Asked Questions

Spotify Disclosure with B-Fi/A1-MR

In order to stream Spotify to the Audioengine B-FI or A1-MR, Spotify requires a paid Premium account. This unlocks the Spotify-Connect feature within the app to send the audio to your Audioengine B-FI/A1-MR. A single device using a personal (1 user only) Spotify Premium account cannot play multiple songs simultaneously. However, this would be possible […]

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Can I connect the S6 to my powered speakers?

Yes!  As long as your speakers have an analog output (either RCA outputs or a 3.5mm stereo mini output), you can absolutely connect the S6 to your powered speakers.  With the exception of the B2, all of our powered speakers will have the outputs needed to connect the S6, this includes the original A2 and […]

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Where is the antenna/antenna post?

If you have recently purchased a B2 and you cannot find the antenna or antenna post on the back of the unit, don’t worry! Starting in 2021, we made some updates to the B2 cabinet.  One of those changes was mounting the antenna inside of the speaker cabinet.  So if you do not have an […]

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My speakers sound distorted, what can I do?

                                          Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers. Start with power cycling your speakers by turning them off and then back on.  From there: Determine if the distortion is due to […]

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Is there a way to stream audio from my Windows PC to my A1-MR(s)?

The short answer is ‘yes’. However, you will need to use an app that gives you the ability to use Airplay while in Windows. Though there are a few options out there, we’ve found TuneBlade to be one of the more affordable and easy-to-use applications available. TuneBlade is a simple tray utility that lets you […]

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My A1-MR speakers sound distorted, what should I do?

If your A1-MR speakers sound distorted, are buzzing, or just don’t sound quite right, we’d recommend the following troubleshooting steps: If you haven’t already, power cycle your speakers by disconnecting them from AC power, and plugging them back in.  Please make sure all of your connections are complete and all of your cables are in […]

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