Support Type: D3 24-bit DAC|Knowledge Base

It is normal for the D3 to be warm/hot to the touch as the outer case was designed to work as a heat-sink.

Most of the USB ports on TVs and such are not meant for audio output, but serve other functions. As electronic components evolve, this may not always be the case. Check your operating manual for your device to see if the device supports USB audio. If so, the D3 may work, but as of late […]

When connected via USB with a computer, the D3 acts like a USB sound-card. Because of this, once it’s set as your default playback device, it should work with any application on your computer playing audio, and with any file format the software supports.

In the Foobar control panel, under Preferences->Output, set the buffer length to minimum. A few customers have mentioned that WASAPI mode is more stable when used under WinAmp, so try that as well.

If using a Mac, open the Audio MIDI Setup utility in Applications->Utilities, choose “Audioengine D3” under audio devices and check that the format is set to 96 and the bit depth is set to 24bit. Also a quick check is to simply observe the HD indicator on the D3 while music is playing. If the […]

Yes, however, note that 24/96 HD digital audio pushes the limits of USB 1.1 speeds. Due to this it’s highly recommended that you connect to a higher-speed USB 2.0 port.

The D3 is asynchronous, using dual clocking circuits to provide the greatest possible isolation between the system clock and the D3 DAC clock.

The primary volume adjustment for D3 is the system volume. This interacts directly with circuitry in the D3 to control volume at the output. You can also use the volume control of your media player, but this (if implemented incorrectly) can potentially affect the digital signal out from your computer, so is considered less desirable.

The D3 is a USB Plug-and-Play audio device. This means that the drivers it uses are developed and provided by the developer of your computer’s operating system. In the case of a Windows PC for example, these drivers are provided by Microsoft, and are a part of Windows.

Yes! You will need an Apple USB 3 camera adapter.  All you would need to do is connect the D3 and it’s USB cable to the USB A port on the adapter and then the male lightning end of the Camera Adapter to your iOS device. You will also need to have a power supply […]