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Support Type: Frequently Asked Questions

What are the differences between A2+ the original A2?

Here are the upgrades made to the A2+: USB digital-to-analog converter (DAC) Variable audio output (connect a subwoofer or wirelessly send audio to other speakers with our optional W3 wireless adapter) Upgraded speaker connectors Upgraded power supply Upgraded accessory cables

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Where can I find the serial number?

Here’s how to find the serial number of your Audioengine product: On powered speakers (such as the A5+, A2+ HD6, HD3, S8, and B2) you can find the serial number on the back of the powered speaker underneath the barcode. The P4s will have a white sticker located near the binding posts on the back […]

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Interference from my wireless modem?

If you’re running into noise issues with nothing plugged into your speakers, it’s possible this could be due to interference from a nearby wireless source, such as a modem or phone; typically this presents itself as a hum or buzz. One thing we’d recommend is turning off nearby components one by one to see how […]

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Tell us more about the LINK cables offered on your website

We’ve partnered with a company called LINK and as a result, we now offer LINK brand cables on our webpage. LINK cables are high quality cables hand-assembled here in the States using quality materials. If you’re wanting to upgrade your audio cables, LINK cables are definitely a solid choice!

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What’s so great about TIDAL?

Here in the Audioengine offices, we’ve been using TIDAL and think it’s a great service, especially for those who want to stream high quality audio. TIDAL tracks and albums are streamed at 1411 Kbps instead of 256-320 Kbps (used by Apple Music, Spotify and others). There’s more bits in the stream, so you hear details […]

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