What is the AC power cord type for Audioengine D2?
We use 2-pin non-polarized IEC 320-C7 cables, which is common and can be purchased at most electronics stores.
Support Type: Frequently Asked Questions
Is there a recommended “break-in period” for the D2?
Your D2 will sound great out of the box and will get better over time. However, it’s best to play music for 40 to 50 hours before doing any critical listening.
I’m having trouble using my D2 with Foobar in WASAPI and KS mode. What do I do?
In the Foobar control panel, under Preferences->Output, set the buffer length to minimum. A few customers have mentioned that WASAPI mode is more stable when used under WinAmp, so try that as well.
Will the D2 work with USB 1.1?
Yes, however, note that 24/96 HD digital audio pushes the limits of USB 1.1 speeds. Due to this, it’s highly recommended that you connect to a higher speed USB 2.0 port.
Can I connect the D2 Sender to a USB hub?
Although D2 may work just fine when connected to most USB hubs, this is not recommended as the data rate may not be fast enough for higher-resolution music. We therefore suggest you select a high-speed USB bus all by itself and don’t use a USB port on your keyboard, for example.
Where can I download drivers for the D2?
The D2 is a USB Plug-and-Play audio device. This means that the drivers it uses are developed and provided by the developer of your computer’s operating system. In the case of a Windows PC for example, these drivers are provided by Microsoft, and are a part of Windows.
What if my speakers or subwoofer have a hum or buzzing sound?
Hum or buzz in the speakers is usually caused by something external to the speakers which is coupling noise into the speaker system (either through the AC lines, cordless phone, wireless router, or directly from the source input). A common reason is that the entire system is set up such that a “ground loop” results. […]
If my speakers are in sleep or idle mode, why can I still hear a faint hum or hiss if I put my ear very close to the speaker?
Even though the final amp stage is shut down during sleep, the pre-amp stage is still powered up so a slight hiss is not uncommon. If you have an analog audio cable plugged in to the speakers but not into anything else, it’s also possible this could be picking up some noise as well.
Do A5+ Wireless speakers have an auto-sleep, idle, or auto-power-off function? And can I leave them on all the time?
The A5+ Wireless have an idle mode which is engaged automatic when nothing is playing. The lights will remain on and solid and nothing needs to be done to resume audio playback. The sleep mode on the A5+ is manual and can be toggled on/off by pressing the volume knob in or by clicking the […]
If I have a subwoofer of my own, how would I use it with the A5+ Wireless?
All you would need to do is connect the variable output of the A5+ Wireless into the input of your sub using RCA cables.