What is the wireless connection range for the B-Fi?
After setup you can stream your music anywhere there is a reliable wireless internet signal.
Support Type: Frequently Asked Questions
How many rooms or zones are possible?
The Audioengine Control app supports a maximum of 12 rooms, however for most homes we recommend 8.
If B-Fi is used outside the Audioengine app, will multiroom and stereo configurations follow to other music services and apps?
Yes, while streaming via Airplay.
Which has better sound, Audioengine Bluetooth or Wi-Fi?
Both are capable of high-resolution and high-definition audio and provide the highest quality sound for wireless streaming.
What are the differences between B-Fi (wi-fi) and B1 (Bluetooth)?
B-Fi uses your home Wi-Fi network for multiroom music streaming and stereo pairing, while B1 uses Bluetooth. B-Fi allows you to name and rename devices, while B1 does not due to limitations of Bluetooth. B-Fi requires the Audioengine Control app for initial setup while no product app is required for B1.
Do I have to use my prequalification amount on the Audioengine website?
Yes, if you apply for financing on the Audioengine site, the prequalification amount is tied specifically to audioenginedev.wpengine.com. If you wish to pay with Affirm at other merchants, you can apply for credit on any other site that uses Affirm, or you can apply for a loan directly on the Affirm website to receive a […]
Can I use my prequalification amount with Affirm to place more than one order?
Yes, you pay with Affirm on our website using your prequalified credit amount for up to 7 days. Prequalifications expire after one week. So, for example, if you prequalify for $4,000 and spend $750 on a purchase, you can still spend $3,250 on our site for a week.
Am I able to obtain a refund after my purchase?
Refunds can be processed up to 365 days from the date your order is placed.
Can I amend my order after my purchase has been processed? Can I be approved for a higher loan amount if my purchase amount increases?
You cannot edit your order after you have confirmed your loan. If you want to add items to your purchase, apply for another loan with Affirm or use a different payment method.
How long does it take to get my money back in the event of a return?
A refund credit appears in your account within three to ten business days, depending on your bank’s processing time.