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Support Type: Frequently Asked Questions

Common Audio File Formats

AAC AAC (Advanced Audio Coding) refers to digital audio coding standard that represent audio files based on lossy audio compression. It was launched as successor of MP3 file format. AAC achieves better sound quality as compared to MP3 at the same bit rate. The format was adopted as default media format by YouTube, iPhone, iPod, […]

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Is there a way to stream audio from my Windows PC to my B-Fi(s)?

The short answer is ‘yes’. However, you will need to use an app that gives you the ability to use Airplay while in Windows. Though there are a few options out there, we’ve found TuneBlade to be one of the more affordable and easy-to-use applications available. TuneBlade is a simple tray utility that lets you […]

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My volume knob has become loose/unresponsive – what should I do?

You may have a loose volume pot.  This can happen when the nut that holds the volume pot in place becomes loose.  This can be easily accessed and tightened without opening the speakers up.  Try this: 1) Pull the plastic volume knob off the volume pot.  Depending on how tight it’s on, you might be […]

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How do I turn on Airplay for use with the B-Fi?

You’ll need to make sure you have gone through the initial set up process for the B-Fi before moving onto the below steps. For iPhone users: 1.  On the iPhone, swipe to open Control Center. (the swipe direction is dependent upon the iPhone model you are using) 2. In the music control area, tap the […]

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Why do my speakers hum when connected to my turntable?

‘-Make sure your speakers are not sitting on the same surface as your turntable as this can cause distortion in the audio. -Check your tone arm to assure it is calibrated and balanced. -If your turntable has a grounding cable, make sure it’s attached to a nearby metallic source like an external phono preamp/stereo receiver/etc. […]

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How do I group multiple B-Fi units together?

Once you have each B-Fi set up on your Wi-Fi network: Open the Audioengine control app. Swipe from right to left in the app to the “Device” screen where your B-Fis are listed. Determine which group of  B-Fis you want to be your primary, then touch the “+” in the upper right corner. A list […]

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Does HD4 come with speaker grills?

The HD4 speakers do include detachable magnetic grills. The grills have thin rubber pads to prevent marks or damage to the finish or the cabinet, so your HD4s will keep looking great even if you like to remove / replace them frequently!

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