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Support Type: A1-MR Multiroom Wireless Home Music System|Frequently Asked Questions

My Speakers Are Buzzing, How Do I Fix It? 

Experiencing static or buzzing in your home music system? Whether you’re using the renowned Audioengine A2+ or another high-end audio setup, understanding the root causes of these noises is essential for a pristine listening experience. This guide delves into common sources of disturbances and offers effective strategies to eradicate them.  Why Are My Speakers Buzzing? 1. Static, Buzzing, and […]

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WiFi vs Bluetooth 

Why We Choose Bluetooth over WiFi It’s no secret that most players in the “smart” speaker market are primarily using wi-fi to wirelessly send audio around the house. So if Sonos, Bose, and other big name brands are using wi-fi through an internet router, why would Audioengine use Bluetooth for wireless audio in their home speakers? Easy […]

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How to Clean Your Audioengine Home Music System

1. Turn Off and Unplug: 2. Dust the Surfaces: 3. Wipe Down the Exterior: 4. Clean the Speaker Grills: 5. Clean Buttons and Knobs: 6. Clean Ports and Connections: 7. Let Everything Dry: 8. Regular Cleaning: By following these steps, you can keep your Audioengine system clean and working well.

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How do I know if I bought from an authorized and legitimate site?

Audioengine operates two websites, audioenginedev.wpengine.com and audioengineeu.com. If you go to any other site but these, they are not an Audioengine site. For Canada, Mexico and most of Europe and the UK, we only sell through Amazon. There are also a host of authorized retailers and sites across the US, and they can be found […]

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My A1/A1-MR speakers sound distorted, what should I do?

If your A1 or A1-MR speakers sound distorted, are buzzing, or just don’t sound quite right, we’d recommend the following troubleshooting steps: Start with power cycling your speakers by turning them off and then back on.  From there: Determine if the distortion is due to your source by disconnecting all source devices from the speakers. […]

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One of my speakers is not working, what should I do?

Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps: Start by power cycling your speakers by turning them off and then back on.  From there: Check to make […]

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How do I connect a subwoofer to the A1 or A1-MR ?

You can use either a single LFE RCA cable or stereo white/red RCA cable. Connect FROM your powered speaker’s ‘Subwoofer’ output TO your subwoofer’s ‘Left’ RCA input or the subwoofer’s LFE input. For stereo RCA cables, just use the left/white RCA cable, and leave the red RCA disconnected to prevent an accidental ground loop. ** […]

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