What are the QA Stickers?
We take great pride in our products, and go through great lengths to ensure consistency and quality. For that reason, this item was randomly selected for an additional step of Quality Assurance.
Support Type: 512 Portable Wireless Speaker|Frequently Asked Questions
Do my speakers support a remote?
The speakers we offer that are designed to have a remote control are the A5+ Classic, A5+ Wireless and HD6. The following systems do NOT support a remote control: 512, A1, A1-MR, A2+ Next Gen, B2, HD3 Next Gen, HD4 Next Gen.
How many devices can I connect via Bluetooth at one time?
There can be only 1 active pairing at a time.
Are firmware updates or driver downloads needed for my Audioengine product?
No, there are no firmware updates or special drivers needed unless you own our A1-MR multi-room speakers or our B-Fi multi-room wireless streaming device. If a firmware update is released for the A1-MR or the B-Fi, you will be notified of the update the next time you open the Audioengine Control App. If an update […]
Why do I hear my phone’s notifications over Bluetooth?
Your Bluetooth connection works by projecting the sound from your phone. So, if your ringtone volume is on, that sound will come through Bluetooth too. This is a simple fix by changing the phone’s ringtone settings to either vibrate or silent.
How does the A1, A1-MR, 512, and B2 switch between audio sources/ manage multiple inputs?
You can have two sources connected at the same time with no need to flip any switches, simply play audio from the source you wish to hear. Though, if you are using multiple sources you may be able to hear both inputs playing simultaneously.