Questions & Answers

• Question:

  Where can I download drivers for the D2?

  Answer:

  The D2 is a USB Plug-and-Play audio device. This means that the drivers it uses are developed and provided by the developer of your computer’s operating system. In the case of a Windows PC for example, these drivers are provided by Microsoft, and are a part of Windows.

• Question:

  Can I connect the D2 Sender to a USB hub?

  Answer:

  Although D2 may work just fine when connected to most USB hubs, this is not recommended as the data rate may not be fast enough for higher-resolution music. We therefore suggest you select a high-speed USB bus all by itself and don't use a USB port on your keyboard, for example.

• Question:

  Will the D2 work with USB 1.1?

  Answer:

  Yes, however, note that 24/96 HD digital audio pushes the limits of USB 1.1 speeds. Due to this, it's highly recommended that you connect to a higher speed USB 2.0 port.

• Question:

  I'm having trouble using my D2 with Foobar in WASAPI and KS mode. What do I do?

  Answer:

  In the Foobar control panel, under Preferences->Output, set the buffer length to minimum. A few customers have mentioned that WASAPI mode is more stable when used under WinAmp, so try that as well.

• Question:

  Is there a recommended "break-in period" for the D2?

  Answer:

  Your D2 will sound great out of the box and will get better over time.  However, it's best to play music for 40 to 50 hours before doing any critical listening.

• Question:

  What is the AC power cord type for Audioengine D2?

  Answer:

  We use 2-pin non-polarized IEC 320-C7 cables, which is common and can be purchased at most electronics stores.

• Question:

  Will the D2 interfere with my other wireless devices?

  Answer:

  The D2 is designed to play well with most wireless devices, especially computers and routers. We do, however, recommend that you locate the D2 at least 12" from other wireless products.